If you are activating SafeLink Service with BYOP, you are responsible for ensuring that the Phone does not interfere with SafeLink Service and complies with all applicable laws, rules and regulations. Customers in the State of Washington who have a problem with their SafeLink Service and are unable to resolve it by contacting our Customer Care Department may contact the Washington State Attorney General, Consumer Protection Division, by calling 1-800-551-4636. Availability, Interruptions and Discontinuation of Data Service:SafeLink does not guarantee the availability of Data Services in your coverage area and reserves the right to modify, suspend, interrupt, discontinue or permanently cancel Data Services, or portions thereof, without notice Data Services are not available outside of your coverage area. Any violation of this prohibition will be reported to the appropriate legal authorities for prosecution. 18. You will be charged for calls based upon the rates that are effective as of the date and time you place the call. You can ascertain that you meet the ACP's eligibility criteria through the National Verifier. SafeLink will provide 30-day notice to California Lifeline participants before the service provider withdraws from offering California Lifeline services. You are responsible for safeguarding your ILD Service and Account information. If a device has physical or liquid damage, it cannot be returned and a credit will not be issued. At the time of activation, You must accept the telephone number assigned by SafeLink. For assistance or more information about your SafeLink Product or Service, please contact SafeLink Customer Care at 1-800-723-3546. For all Apple devices activated with SafeLink prior to November 23, 2021, the device will be automatically unlocked after twelve (12) months of active SafeLink Service. Recertification checks will be conducted every day and 60-day recertification windows will be initiated every business day. For those Customers enrolling in plans with monthly charges, SafeLink will not impose fees based on Customers payment method (e.g., in person, cash, check or other payment form). Please note that SafeLink does not participate in Premium SMS services or campaigns. 5. SafeLink will not process the return of any SafeLink Phone sold to you by a retailer or wireless dealer. You do not need to purchase or redeem a service card to use this plan. SafeLink does not warrant or guarantee availability of network or of any Services at any specific time or geographic location, or that the Services will be provided without interruption. Free Caller ID and 3-Way Calling Data Cards provide a set amount of data access identified on the face of the card, denominated in megabytes or gigabytes. 3. (2) UNLESS YOU AND SAFELINK AGREE OTHERWISE, THE ARBITRATION WILL TAKE PLACE IN THE COUNTY OF YOUR BILLING ADDRESS. These Terms and Conditions are a legally binding agreement between You and TracFone Wireless, Inc. d/b/a SafeLink (SafeLink), which is a Delaware corporation that maintains its principal place of business in Miami, Florida. SafeLinks Unlimited Plans may not be combined with any other discount or promotion. As required by Public Utilities Code 2881, TracFone California Lifeline Customers who are deaf or hearing-impaired or who have speech disabilities will have access to California Relay Service. Households may be eligible for ACP if they are qualified for Lifeline, free or reduced-price school lunches or breakfasts, a Pell Grant, or have income less than or equal to 200% of the Federal Poverty Guidelines. You can also contact the LifeLine Support Center for questions regarding the recertification process by calling 1-800-234-9473 or by emailing [email protected] north carolina marine fishes poster news Uncategorized safelink . If you are using Wi-Fi, data will not be deducted from your data balance for the download. SafeLink customers need to renew their eligibility for the LifeLine Program each year. SafeLink may refuse any unlocking request that would result in an abuse of its Unlocking Policy or is part of an effort to defraud SafeLink or its customers. YOU CANNOT PROCEED TO ARBITRATION UNLESS YOU PROVIDE THIS INFORMATION. These additional terms and conditions apply to customers who purchase and/or use a SafeLink $10 Global Calling Card. However, availability, quality of coverage, and SafeLink Services while roaming are not guaranteed. Roaming most often occurs when you make and receive calls outside of the network coverage area of your service provider. Unlimited Talk and Text Plan and 6GB of High Speed Data**, Unlimited Nationwide Anytime Minutes Please be aware that dialing 911 via Wi-Fi Calling requires access to the internet and operates differently than traditional 911 calling services. TTY Limitations for 911 Calls:Due to technical limitations, Wi-Fi Calling cannot be used with TTY devices and will not support 911 calls over TTY devices. You may be required to provide copies of documents proving your eligibility to participate in Lifeline. Some functions and features referenced in the manufacturers manual provided with your SafeLink Phone may not be available. Log in or create a new account to the National Verifier online portalto upload pictures and documents. No warranty of any kind, either express or implied, including, but not limited to, warranties of title or non-infringement or implied warranties of merchantability or fitness for a particular purpose, is made in relation to the availability, accuracy, reliability, information or content accessed when using Data Services. The National Verifier will utilize data from program databases and subscribers' records to make eligibility determinations. Bring Your Own Phone. To dial 911 using Wi-Fi Calling, you must provide us with an address for your primary use of Wi-Fi ("Primary Address") at the time of activation. SafeLink Phones and Service are sold exclusively for use by you, the end consumer. SafeLink will also conduct recertification drives for each state according to its rules. If we are unable to resolve your dispute, then you and we agree to resolve all disputes in arbitration or small claims court as described below. The terms of this limited warranty do not apply to Apple iPhones which are covered by a one-year limited warranty offered and administered by Apple (visit apple.com for more information). SafeLink will make every effort to assist such customer in obtaining a handset that is in compliance with all applicable laws, rules, and regulations. Reviewed the information contained in their application and it is true and correct to the best of their knowledge and belief, and that they understand that providing false or fraudulent information to obtain Lifeline benefits is punishable by law. Contact one of our agents at 1-800- SafeLink (723-3546) and make sure the address we have is correct, all packets will be mailed to the address in file. Unlimited Free Text Messaging SAFELINK WIRELESS TERMS AND CONDITIONS OF SERVICE, AGREEMENT TO ARBITRATE DISPUTES, AND EXPRESS WRITTEN CONSENT TO RECEIVE COMMUNICATIONS FROM SAFELINK, II. THE AMOUNT OR TERMS OF ANY SETTLEMENT OFFER MAY NOT BE DISCLOSED TO THE ARBITRATOR UNTIL AFTER THE ARBITRATOR ISSUES AN AWARD ON THE CLAIM. SafeLink Phones will be able to dial 911 without regard to whether the Customer has remaining airtime minutes available. Plan changes on or after the 25thday of the month may be delayed until the month after the following month. T herefore, the consumer will not be required to re - Only subscribers who actively use their Lifeline service are eligible to continue receiving benefits. Consumers may also apply to the Lifeline program on their own through the NV consumer portal, or by mail. A customer engaged in any unauthorized use may have their Service suspended and/or terminated, in our sole discretion. Any hearing, visual or speech impaired persons interested in requesting a service accommodation from SafeLink should call us at 1-877-799-9989 and specify the need(s) to an agent. These remedies are the Purchasers exclusive remedies for breach of warranty. You agree that neither we nor our employees, vendors, suppliers, or licensors are responsible for any damages you may suffer or incur resulting from: (a) any Product or Service provided to you by or manufactured by a third party; (b) any act or omission by another party; (c) providing or failing to provide a Service, including, but not limited to, deficiencies or problems with a phone or Service coverage (for example, dropped, blocked, interrupted Service, etc. SafeLink customer service may be reached at 1-800-723-3546. You can call them on Sunday at 1 (800) 723-3546 for help with plan verification, enrollment, and changes. For example, 911 service via Wi-Fi Calling may be limited or not available due to various circumstances, including, relocation of equipment, loss or disruption of power, internet or wireless service, internet congestion or a connection failure, delays in availability of registered location information, and/or other technical problems. You will find coverage maps on our website at tracfone.com. *Service Zip Code. Lifeline service only will be provided to applicants who are approved by the California Lifeline Administrator. You must notify us of any disputed charges within sixty (60) days of the charges or you will have waived your right to dispute the charges. If the National Verifier cannot verify a subscriber's eligibility through the database checks, service providers will be required to submit any available documentation they have on file for failed subscribers. Working hours: 9AM to 2AM CST P.O. TracFone will not assess restocking fees for any devices returned within three (3) days of service activation. Sign Up to Get Lifeline. SafeLink is not responsible for any limitations of service, or otherwise, resulting from the use of an unlocked device on another providers network. Your high speed data will be restored once your next 30-day plan cycle begins unless you purchase a new service card prior to the start of your next 30-day plan cycle. For your protection, the information on this website is encrypted using the Secure Socket Layer (SSL) technology. Your benefits will be renewed as long as you are eligible for service under the applicable state and federal rules governing Lifeline. Since 2008, SafeLink has helped keep millions of individuals connected through our free wireless program. Therefore, there is no need to provide access to Toll-Control service. Customers whose SafeLink phones are not data-enabled or that cannot use Mobile Web Access will not receive a discount or refund for the unused data service. You agree to indemnify and hold harmless TracFone Wireless, Inc., d/b/a SafeLink and its parent, subsidiaries, affiliates, vendors, suppliers, and licensors and their former, current and future officers, directors, employees, insurers, contractors, successors and assigns (SafeLink Indemnified Parties) from any and all liabilities, penalties, claims, causes of action, and demands brought by a third party (Claims) including the costs, expenses, and attorneys fees on account thereof (Costs) arising from or related to your use of a SafeLink Product or Service or your breach of this Agreement, whether based in contract or tort (including strict liability) and regardless of the form of action. Units are deducted from the SafeLink Phone at a rate of one (1) unit per minute or partial minute of use. 7. Voice calls are charged at the rate of one (1) unit per minute. 3 USAC | Guide to Changing an Address in the National Verifier. If in connection with your SafeLink Products or Services, you provide us with a telephone number(s) for which you are not the subscriber, you understand that you will indemnify and hold harmless the SafeLink Indemnified Parties for any Costs incurred as a result of us attempting to contact you at the number(s).

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